Crossing Point places great value on the responsible handling of its visitors' personal data. Crossing Point therefore processes your personal data carefully and in accordance with the provisions of the Personal Data Protection Act and the General Data Protection Regulation. In this privacy statement, Crossing Point informs you about the way it processes your personal data and how you can change, or object to, this. This privacy statement only applies to the services offered by Crossing Point. www.crossingpoint.nl English www.crossingpoint.eu

1. Explanation of personal data registration

Goal
Crossing Point collects and processes your personal data. By visiting www.crossingpoint.nl of www.crossingpoint.eu, you agree to this privacy statement and consent to the processing of your personal data as described in this privacy statement. Crossing Point will only use your data for the associated purposes, indicated below:

Newsletter subscribers
Subscribers to our newsletter will receive it when there is relevant news. In this newsletter, we will inform you about our activities, their results, and may highlight new products. We will register the following data: first name, last name, and email address. You can unsubscribe from the newsletter by sending an email to info@crossingpoint.nl

Out of Office: Unsubscribe from Newsletter.

Participants in modules and training

To participate in our modules, training, and other activities, we request information to be able to reach participants. If necessary, the first and last name will be used to create name badges that participants wear during these activities. For registering for our activities, we record the following information: First name, last name, email address. Furthermore, we ask participants for their phone number and the name of the church congregation they may attend.

Photos and footage

Crossing Point uses images such as photos and videos related to training sessions and modules. This is very important to us to give people an impression of our work. We ask for permission from those involved beforehand to use photos and videos (in which they appear) on channels such as Facebook, Instagram, YouTube, email, and potentially printed materials. Crossing Point will handle the recorded visual material with care.

Care recipients

It is possible to submit a care request through the website. For this, we ask for your first name, last name, email address, and phone number. Furthermore, we ask for the name of the church community you may attend. This is so we can reach out to those requesting care and have some understanding of their background.  

When we provide care to people, all data is stored digitally on a highly secure server in a protected system, with access only granted to directly involved healthcare providers. If you wish to view this data, modify it, or have it deleted, you can do so by email or in writing: privacy@crossingpoint.nl

2. Use data

Crossing Point uses your data exclusively for

• Communication purposes such as confirming a registration, a newsletter, or for other contact for the purpose of relationship management.
• Regarding the matter at hand, sending invoices.
• Internal management.
• In care pathways, only by healthcare providers directly involved with an individual to ensure continuity and quality.
• Performing an audit.

3. Transfer to third parties

Crossing Point does not give your personal data to third parties, unless it is required by a legal obligation to pass on personal data to competent authorities.

4. Data Security

Crossing Point uses appropriate technical and organizational security procedures, as far as can reasonably be expected, among other things to ensure that unauthorized persons do not gain access to your data and to prevent the loss, unlawful use, or modification of the information that Crossing Point receives. If you have the idea that your data is not properly secured or there are indications of misuse, please contact us via privacy@crossingpoint.nl

5. Availability and modification of your data

You can request access to your personal data that we process at any time. You can also request to have your data modified or deleted. You can send an email for this to privacy@crossingpoint.nl. If you choose to delete your personal data, you will no longer be able to use the website, as the processing of your personal data is essential for the website's operation.

6. Website

Cookies
It is possible that Crossing Point may use functional cookies via Google Analytics during an ongoing session. General visitor data is tracked on the website without identification. This includes tracking visited pages, user session duration, device type, browser usage, visit frequency, and a portion of the IP address. Click here for more information about the cookies. The cookies are not shared with Google Analytics.

External internet pages
Our website contains some links to external internet pages. Crossing Point is not liable for the use or content of these internet pages.

Site security

The website www.crossingpoint.nl is secured with secured with reCAPTCHA.

7. Retention Period

Crossing Point will delete personal data after set periods:

Newsletter subscribers
At the moment a subscriber unsubscribes from the newsletter, that person's email address will be removed from the system and deleted within 7 business days. This data will not be stored thereafter.

Participants in training courses and care modules
General data (first name, last name, city of residence, and email address) will be kept for a maximum of three years.

Care recipients

Following the completion of a care trajectory, substantive notes are deleted after six months. This is a timeframe within which we can reasonably expect that care can indeed be definitively concluded. General data (first name, last name, email address) will be retained for a maximum of three years.

8. Privacy Policy Update

Crossing Point reserves the right to amend this privacy policy. The privacy policy is updated at the end of each calendar month. If this does not happen, it will remain valid as described on the site. By using after changes www.crossingpoint.nl of www.crossingpoint.eu agree to a possibly amended privacy statement.

9. Contact Information

Would you like to get in touch with us, or do you have questions or requests regarding the processing of personal data? Then email us at privacy@crossingpoint.nl